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Vouchers use regulation

In order to use the services of a QC Terme voucher, it must be delivered by the user to the reception of the chosen facility at the time of use of the services it contains.

The service will be provided only after the presentation of the voucher and according to availability.

It is therefore necessary to follow the rules on reservations where applicable.

For further details on the days and hours of opening and regulations in force in the structure, please refer to for the specific section Timetables and Prices available online for each of the QC Terme Centres.

Unless otherwise expressly stated or written on the vouchers, both virtual and ordinary, they are valid for one year, except for possible extensions, starting from the date of issue, after which the right to use the services will permanently expire.

No refund is due for unused services.

In case of more than one service included in the same voucher these must be used on the same day.

To allow you to plan your day of wellness in total tranquillity, we have extended the duration of all QC Pass vouchers issued after 24 February 2019 (entrances, stays and massages) to 2 years from the date of issue free of charge. The extension has been automatically applied to all active vouchers, therefore not expired or already used.

Vouchers, valid for entrances and massages, expiring between 24 February 2021 and december 2021 have been extended until 31 December 2021.

Vouchers, valid for stays, with a 2-year validity expiry date of 31 december 2021 have been extended, automatically and at no cost, until 30 June 2022.

The validity of the new vouchers will be 2 years from the date of issue.

For more information about voucher extension click here.

We would like to inform you that the Resort Dream Pass promotion will be active until 12/31/2021 and can be consulted at this link.