To respond to all requests, inquiries, or concerns regarding online purchases, please send an email to QC Shop customer service.
We will respond as soon as possible.

Bormio Bagni Vecchi

Salsomaggiore

Bormio Bagni Nuovi

Pré Saint Didier

Monte Bianco

Milano

Torino

Roma

San Pellegrino

Dolomiti

Chamonix

New York

Garda

Contact a spa

QC Shop

Contacts

Insert your data.
For any type of order, you can choose the "request invoice" box, chosen between Private or Company. In Italy, for the purpose of electronic invoicing, it is necessary to insert the unique code. The invoice is processed only if requested during the purchase procedure.
If the shipping details are different from your billing address, you can enter them by checking the box "add shipping address if different from the&nbsp;billing address".
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Shipping and payment 

Personalize the voucher with a message for your loved one. Choose the background, font, and write your dedication; you can also upload a photo if you wish.
Enter the recipient's and sender's details in the fields provided and you can choose to schedule the voucher to be sent, entering the day and time of delivery.
Once payment has been confirmed, the system will automatically send the order confirmation to the purchaser, with the option to download the receipt and the vouchers purchased. The recipient will receive an email containing the gift vouchers, without any indication of the amount. The vouchers are not nominative.
Vouchers from the same order can be personalized individually and sent to two different recipients at different times.
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Guide to personalize your gift

shop.qcterme.com accepts various methods of payment: credit card, rechargeable credit card or PayPal. Prepaid cards, if the issuer permits, can be accepted.
It is not possible to pay by bank transfer.
You will need to register your credit card for the 3D secure service. Go to your bank's website and visit the section dedicated to 3D Secure to find out the exact activation procedure.
The transmission of payment information takes place through the highest security standard: credit card data will be totally unreadable to third parties.

Payment methods

Check the products, quantities and shipping methods.
Shipping time details: 
If you choose the shipping method by courier, shipping times vary from 3 to 4 days in Italy, 5 days within the EU.
For countries that are not part of the European Union, only with reference to shipping by courier, any additional costs of customs clearance will be borne by the purchaser. Customs policies vary from country to country.
It isn't currently possible to ship to Switzerland and the United States.
If instead choose the method of delivery by mail, you will receive everything within 10 minutes from the conclusion of your purchase.
If you have a discount code, you can enter it in this section.
By choosing "It's a gift" you can proceed with the customization in the next section.

Summary

Insert your data.
For any type of order, you can request an invoice by selecting the box "requires invoice"; the invoice is sent only via e-mail if requested during the purchase process.

shipping

shop.qcterme.com accepts various methods of payment: credit card, rechargeable credit card or PayPal.
Prepaid cards, if the issuer permits, can be accepted.
The transmission of payment information takes place through the highest security standard and is guaranteed by Mercury Payments Services' Moneta Web: credit card data will be totally unreadable to third parties.

 Payment methods

Check that the voucher number you entered is correct and that it does not contain any spaces, at the beginning or at the end of the code.
After you have received your payment confirmation, your voucher code will stay the same and will automatically be extended by 6 months.
The expiry date of the voucher communicated at the time of issuance of it will be the new departure date for the extension of validity. Gift cards and memberships cannot be extended.
Present your paper voucher at the reception of the chosen QC Terme centre; the code indicated on the voucher will stay the same and will be automatically extended by 6 months.
Within 10 minutes from the conclusion of your purchase you will receive an e-mail that confirmed the extension of the duration of your voucher.

Guide to the extension of validity.

Euro

Nothing You Could Do

Roboto Serif

Italiana

Quattrocento

DM Serif Text

Nixie One

Indie Flower

Amatic SC

mappa centri 2026

custom

primavera 2026 - donne in sauna

primavera 2026 - coppia in sauna

primavera 2026 - it's wellness time fiori

primavera 2026 - happy wellness birthday mazzo fiori

primavera 2026 - happy wellness birthday cornice fiori

primavera 2026 - it's wellness time sfondo fiorellini

primavera 2026 - sfondo quadretti it's wellness time

primavera 2026 - the beach is boring

primavera 2026 - pastello

inverno 2023 rebranding regala benessere

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Welcome to QC Terme wellness.

Amazon QC Pass Activation | QC Terme Shop

Buying guide

By selecting this option, you can create a single personalized card for the entire order. If you wish to create multiple cards, please select each product individually in your cart.

Cart

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Attention

QC Terme

By purchasing this QC Terme experience you can partecipate in our <a href="/en/topic/regulation-competition" target="_blank">It's time to dream contest</a>

Discount code

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Payment by Gift Card

Choose the background for your gift card

Enter the email address where you want to receive the vouchers

Choose the font for the card text

Delivery can only be scheduled for future dates and times.

Customize your gifts

Enter gift card message

Your gift card

In the case of a gift sent by courrier the message will be printed on our standard greeting card and included in the gift package. In the case of a gift sent by e-mail the message will be inserted on our ticket editable pdf in the section below.

Configure the message (valid for all products)

Configuration valid for the following products within your order:

Enter data

Choose gift card style

Choose gift card font

Configure the  PDF gift card (valid only for products sent by email)

Gift box

Gift box (valid only for products sent by courier service)

Complete the steps and create a gift card to attach to your voucher.

Want to make someone you love happy? Answer a few quick questions and discover personalized wellness ideas just for them.

Close your eyes for a moment and think about the person you want to surprise.

© QC Terme Srl

Let us guide you to the perfect gift. Discover QC Terme’s curated wellness and spa experiences, tailored to delight someone you love, or yourself.

Find Your Ideal Spa Gift | QC Terme

Imagine what inspires them — their passions, their dreams, the little things that make them feel alive.

Now, uncover their profile and find the perfect gift of well-being.

Check that the billing information you have entered is correct, then proceed with your purchase

Check the entered data

Login to your account

The email will be sent immediately. If you prefer, you can download the voucher instead.

Order list

Change your password

Change password

Create your account in a few simple steps to access exclusive services and benefits.

Don't have an account?

Forgot password?

You can check the status of your orders, create a personalized wishlist, request a return, and extend the validity of your vouchers.

Register

Search in our products

Send a mail to a friend

Please change the shipping address in your personal area, as it is not possible to ship to the selected country.

Please change the shipping address, as it is not possible to ship to the selected country.

Please change the shipping address, in your personal area, or remove physical products because there are products in your shopping cart that cannot be shipped to the selected country.

Please change the shipping address or remove physical products because there are products in your shopping cart that cannot be shipped to the selected country.

The shipment of your products by courier for Christmas Day is guaranteed for orders placed by December 16th.

Shipping info

Enter the billing address

Enter the shipping address

Your data

Subscribe to the newsletter

Your order no.${orderId} has been successfully placed; you will shortly receive an email with all the details. If your order includes vouchers, you will receive them within 60 minutes of purchase; if your order includes shipping, you will receive an email with tracking information to monitor it as soon as it is picked up by the courier.

Thanks ${name} for purchasing on QC.

How to extend your voucher

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Enter the voucher code or codes you wish to extend, verifying that they are still valid and not yet expired. Select in the list the code or codes you wish to extend, clicking "add to cart", proceed to payment and activate the new expiration date. If you want to extend more than one voucher, remember to enter all the codes and add them to the cart. The cost of extension is 14 € per voucher for entrances, massages and wellness lunch, and 28 € per stays. Gift cards and membership cards are not extendable.<a href="https://shop.qcterme.com/en/topic/extend-voucher-validity" target="_blank">More details</a>

Only vouchers that are currently valid and have not yet been used can be extended. Enter the codes of the vouchers you wish to check or extend. Please note that vouchers from the same order must be extended separately, entering all the codes in the order; it is not sufficient to extend only the first code. Gift cards and subscriptions cannot be extended.